Privacy Policy

Siemens Healthineers Privacy Policy

Status: March, 2022


Protecting personal data is very important to Siemens Healthineers. The following Privacy Policy explains how Siemens Healthineers processes your personal data and describes your associated rights.


Siemens Healthcare Private Limited, Unit No. 9A, 9th Floor, North Tower, Godrej One, Pirojshanagar, Eastern Express Highway, Vikhroli East, Mumbai – 400 079, India ("Siemens Healthineers" or "we") will process your personal data as the data controller in accordance with this Privacy Policy and the applicable laws on the protection of personal data.

Processing of your personal data


Use of our web shop

Siemens Healthineers processes the contact information you provide, such as your first and last name, e-mail address or telephone number, as well as information you provide in a support request, in order to respond to and clarify your contact or request.

If you would like to order in our web shop, it is necessary for the conclusion of the contract that you provide personal data, such as name, contact details etc. and payment/bank data, which we need for the processing of your order. Mandatory information necessary for the execution of the contract is marked separately, further information is voluntary, which if provided, is by your consent.

You can create a customer account through which we can store your personal data for later purchases. When creating a customer account, the data you provide will be stored revocable. To delete your data, including your customer account, please contact us at

Siemens Healthineers may also process the data you provide when ordering in order to inform you about other products from our portfolio (for example, by e-mail). You can object to this use at any time.


We use cookies on this website. You can find further information regarding cookies in our Cookie Policy. It also describes how you can object to the use of cookies.

Links to other websites

This Privacy Policy applies only to Siemens Healthineers and not to third party websites and applications. Siemens Healthineers websites may contain links to third party websites and applications that may be of interest to you. Siemens Healthineers is neither responsible for the collection, processing and use of your data by websites or applications that are not operated by Siemens Healthineers, nor responsible for their content. For information on the processing of your personal data, please refer to the data privacy policies of the respective providers.

Recipient and disclosure of personal data

Siemens Healthineers works with other affiliated companies and external services providers and may therefore transfer your personal information for the purposes described above to:

  • other Siemens Healthineers and Siemens Group companies;
  • service providers who process data as part of their service provision for Siemens Healthineers such as technical service providers, service providers for the payment processing of your order, or the processing of inquiries in customer service Our service providers in the context of the web shop include in particular:
    • BigCommerce, Inc.,11305 Four Points, Austin, TX 78726.
    • Infibeam Avenues Limited ("CCAvenue"), Plaza Asiad, Level II, Station Road, Santacruz (West) Mumbai 400054.
    • Adobe Systems Software Ireland Ltd, Dublin, Ireland to measure website traffic and user behavior on our website.
  • courts, arbitration tribunals, authorities or legal advisors, if this is necessary to comply with applicable law or to assert, exercise or defend against legal claims.

As a global company, Siemens Healthineers also has affiliates in other countries outside and cooperates with external service providers who may also be located in third countries. In the event that the recipients of your personal data are located in third countries , Siemens Healthineers will take other measures to implement appropriate guarantees for the protection of your personal data in accordance of applicable law.

Storage duration

Siemens Healthineers will only process your personal data for as long as it is necessary to fulfil the purpose of the processing or until you revoke your consent or object to the processing and there is no other legal basis or overriding legitimate reasons for the processing. To the extent that Siemens Healthineers needs to process your personal data in order to fulfil a legal obligation or the processing is necessary for the establishment, exercise or defense of legal claims, Siemens Healthineers stores your personal data until the legal obligation is fulfilled or the legal claims have been asserted.

Contact for questions and complaints, data protection officer

The Data Protection Officer of Siemens Healthineers and the Siemens Healthineers Data Privacy Organization provide support in all questions relating to data privacy as well as questions, comments, concerns or complaints. The Data Protection Officer and the Siemens Healthineers Data Privacy Organization may be contacted via The Siemens Healthineers Data Protection Officer and the Siemens Healthineers Data Privacy Organization will always use best efforts to address and remedy your request or complaint.

This Privacy Policy is updated from time to time. We recommend that you visit this page regularly to check for any updates that may have been made.